Refresh, Restart, Rebuild – How does your Mobile Computing Measure up?
After the challenges of the past year, there can be no doubt that the business world has changed. Old habits die hard and some elements of our old working lives may return, but this is also an opportunity to take stock of the new opportunities and demands on the workforce and the technology required to support it. It’s a world in which we can restart, refresh and rebuild. So how does your mobile computing technology measure up to this new challenge? We outline below a five-step checklist to help you measure the effectiveness of your existing mobile computing technology and any gaps that may have become apparent during the pandemic.
1. Are you compromising on connectivity?
Today, more than ever, connectivity is critical. We’ve all become familiar with the world at a distance, where close social contact isn’t necessarily possible. So your mobile computing technology needs to offer connectivity that can be relied upon in every environment. Field workers and their companion technology will have to be able to operate as self-contained and highly connected mobile offices in their own right.
Using embedded, next generation integrated wireless technology in your mobile computing devices means external interference in communications can be eliminated – ensuring teams can be connected in the most extreme environments, for longer, and at higher speeds.
2. Is remote management a reality?
Recent months have taught us the true value of agile, flexible working – being able to stay productive without access to our offices or central depots. But what impact is this having on the IT department? Many found they were left without the tools and systems they required to manage and update technology remotely without compromising on performance and security. However, solutions are available for effective management of both Android and Windows devices. One area well worth closer examination is the latest remote solutions that enable IT departments to manage, update, secure and configure devices remotely – saving the business time and money.
3. Does your technology help staff to multi-task?
The changed working world has brought with it different demands in both the way we work and who actually does the work. The reality is that we have probably been asking our mobile workforce to multi-task in new and possibly unexpected ways. Does your current mobile technology help or hinder in these new circumstances? One important factor to consider moving forward is the ability for flexible configuration of your mobile devices. The future of mobile computing is integrated flexibility, including standard industry and legacy ports, modules for hot-swap, long-life batteries, barcode, fingerprint and smartcard readers, and security options. Make sure that it’s built-in to your next generation of devices.
4. Can you call on service that suits you?
The next thing to consider is service. In a world of changing priorities and requirements, the ability to have access to the support your organisation needs is essential for the smooth running of your mobile workforce. Look for a technology provider that can offer bespoke engineering and solution consultancy, end-to-end deployment support, European-wide 96-hour repair with the option of 24-hour product replacements and accidental damage warranty, and up to 5 years’ extended warranty options.
5. Are you getting value for money?
There’s no doubt there are pressures on budgets like never before. So being able to invest smartly and identify a healthy return from your mobile computing technology is critical. It isn’t always easy to achieve. For example, many fall into the trap of buying non-specialist equipment that might initially appear cheaper but costs can soon start to build-up when the technology is put to work. The two main considerations should be keeping total cost of ownership as low as possible and maximising return on investment. One place to start is to look closely at mobile computing manufacturers’ device failure rates. They can vary immensely and a device out of action for repair is costing the business in lost productivity and money.
Secondly, consider the best way to finance your mobile computing devices, offers such as Panasonic’s TOUGHBOOK-as-a-service enable organisations to structure payments on a monthly basis, avoiding capex investment and making them easier to budget for.
Whatever your changing business and mobile computing requirements, considering these top five questions can help you provide your mobile workforce with effective mobile computing technology to embrace the new business future.