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woman holding a G1 in Emergency environment

Panasonic TOUGHBOOK Rugged Tablets Support The Digitization Of Emergency And First Aid Services

Written by Federico Padovani, Regional Marketing Manager Italy, Panasonic

Panasonic TOUGHBOOK Rugged Tablets Support The Digitization Of Emergency And First Aid Services

Making critical decisions with maximum speed and efficiency, on the move, and during extremely delicate operations: these are the conditions in which emergency and first aid teams work to fulfil their mission of responding promptly to requests for help, initial treatments or transporting patients to health facilities.

To ensure safer, more effective and efficient care, a growing trend towards digitalisation has emerged in recent years. It guarantees the maximum availability of critical information to the emergency services sector, and in particular to emergency services such as 112 and ambulances. In this scenario, the development of applications and software to support operations goes hand in hand with the choice of mobile devices. They must be suitable for use on the move and in extreme situations (be it in outdoor environments or the means of transport, such as ambulances or helicopters), as well as capable of ensuring continuous connectivity and prolonged operation - thanks to batteries that allow long operating cycles.

Panasonic responds to this need with its TOUGHBOOK range of rugged devices, consisting of notebooks, tablets and handheld devices, currently used by a large number of organizations and emergency services with more than 8000 devices in service across Europe. These include the Department of Health and the West Midlands Ambulance Service in the United Kingdom, ambulance services in Romania, the Netherlands, Sweden, Ireland and the Czech Republic, as well as 118 various regional branches in Italy.

TOUGHBOOK devices are equipped with a wide range of options with numerous advantages, such as dedicated docking stations, resistant shoulder straps and tear-off straps, allowing for ergonomic use both on vehicles and when carrying out operations on foot.

TOUGHBOOK G1 in emergency environment

Quick intervention

The use of mobile devices allows the computerization of the emergency process, ensuring a direct connection between the operation centers and the hospital emergency rooms. In the past, all activities had to be recorded by telephone, whereas today the central operator can immediately record the data of the person requesting the intervention, sending them directly to the terminal of the station concerned: this way, the rescue personnel on the vehicle can immediately see the address and data necessary, such as the color code that identifies the seriousness of the case, significantly accelerating the alert process and increasing total efficiency of the service.


Information available in real-time

Monitoring equipment for ECG, blood pressure and oxygen levels can be wirelessly connected to the tablet. The data is immediately transferred to the patient's electronic medical record, together with the decision support application, which can be viewed on the tablet. This way, the patient's data and history can be acquired and transferred to the hospital before their arrival, saving valuable time and resources.


TOUGHBOOK G1 in emergency environment

Homecare monitoring

In addition to emergency calls, mobile devices can also be used in home care, for example to monitor elderly patients. Healthcare professionals use devices to monitor vital signs and automatic notifications can be sent to specialists when alarm levels are reached. Video calls with the doctor and healthcare professional or patient can be arranged. This allows for faster response and specialist advice as needed.


Long-term advantages

As emergency services work with mobile solutions, other long-term benefits are highlighted as well. For example, the valuable data collected can be used for making predictions, creating maps showing where and when road accidents are most likely to occur, and then placing ambulance teams nearby. Finally, economic benefits are also highlighted: many more patients can be treated on the spot, with the possibility of two-way communication between paramedics and hospital specialists at the scene of the accident, completely reducing the need to transport patients to the hospital.

The TOUGHBOOK range of devices have undergone recent cleaning tests conducted by Panasonic, which used and evaluated 5 different disinfectants on 9 devices in the range, including the latest TOUGHBOOK 55 and the most popular tablets and handheld devices: the TOUGHBOOK G1 and N1. For more details:



See how Panasonic TOUGHBOOK can help emergency services specialist.

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